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Media Enquiries

Contact Mary Sayers
Chief Executive Officer
0407 126 351
[email protected]

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Update on the National Redress Scheme (NRS) 
The NRS provides support to people who experienced institutional child sexual abuse.The organisers of the NRS are continually seeking ways to improve and expedite applications however of the 4,100 applications received to date only 229 Redress payments have been made with a further 85 offers waiting to be accepted. The average payment has been $83,000. Some applications are delayed if the institution involved hasn’t joined the Scheme. We are aware that there is a dedicated team regularly following those institutions named in the Royal Commission but who have not yet joined. The Australian Government is encouraging all institutions responsible for child sexual abuse to join the Scheme without delay.

Resources are available to assist survivors, family members, supporters, advocates and those who may know them. Included are fact sheets about the Scheme, resources for Aboriginal and Torres Strait Island People and information in a range of languages

The Aboriginal and Torres Strait Islander Healing portal,is an online hub for people working in healing, health, justice, education, employment, child protection and family violence.

The Healing portal is designed to encourage information sharing and collaboration across sectors and locations. It brings together information about what is working in Aboriginal and/or Torres Strait Islander healing and includes examples of best practice healing initiatives, the latest research from around Australia and tools people can use to develop healing opportunities in their communities. For more information please visit An example of their excellent resources includes Coping with the Impacts of Trauma

Knowmore now employ financial counsellors. They can assist clients who have lodged or are considering lodging a claim for redress under the National Redress Scheme. For more information please visit

For more information about the National Redress Scheme go to or call 1800 737 377 or CYDA ON 1800 222 660

How do I know what institutions have joined the Scheme?
Institutions who have joined, or who were named in the Royal Commission and have not yet joined the scheme can be located in a number of ways – use the interactive map, search by specific institutions or post code or visit Whenever news of additional institutions are announced CYDA will post an update here.

Keeping informed
To receive updates on the NRS, especially as new institutions join the Scheme you can subscribe to website updates here.

Need help now?
The material on these pages of our web site may raise issues for you or someone you know.

For support contact:
Lifeline on 13 11 14 - 24/7 crisis support and suicide prevention services.
1800 Respect on 1800 737 732.             
Kids Helpline on 1800 551 800 24/7 telephone counselling for young people 5-25 years.             
MensLine Australia on 1300 789 978 24/7 telephone and online support, information and referral service for men.             
Suicide Call Back Service on 1300 659 467 24/7 telephone crisis support for people at risk of suicide, carers and bereaved, as well as online resources and information.             
BeyondBlue on 1300 22 46 36 24/7 telephone support service and online chat 4pm - 10pm (AEST)
Headspace on 1800 650 890 also chat online through eheadspace - provides online and telephone support and counselling to young people 12 - 25 and their families and friends. The service operates between 9 am and 1am.

Emergency services on 000 (triple zero) if you are in an emergency situation or need immediate assistance.             

January 2020  
December 2019
November 2019
October 2019
August 2019
July 2019
June 28 2019
May 15 2019
May 2019                                                          
April 2019
March 2019
February 2019